Riverbird is an innovative software company focused on remote monitoring and management (RMM).
Our products help IT service providers and managed service providers operate complex IT infrastructures securely and efficiently.
100% made in Germany, developed and operated with a clear focus on quality, data protection, and user-friendliness.
We’re continuing to grow – become part of Riverbird – and help us develop the tools IT professionals want to work with.
Riverbird is an innovative software company focusing on remote monitoring and management (RMM).
Our products help IT service providers and managed service providers to operate complex IT infrastructures securely and efficiently.
100% made in Germany, developed and operated with a clear focus on quality, data protection, and user-friendliness.
We are continuing to grow – become part of Riverbird – and develop the tools that IT professionals want to work with.
it is the foundation of how we think, develop, and work. Because only as a team can we create solutions that truly make a difference.
Because at Riverbird, it's not just expertise that counts, but also teamwork.
Because if you want to build modern IT solutions, you have to think outside the box and look beyond the Atlantic.
Your Tasks
- Supporting our support customers
- Processing support cases
- Problem analysis and solution finding
- Proactive communication with our customers
What we offer
- A working environment in a young and dynamic team with flat hierarchies, where everyone pulls together
- Team spirit and a hands-on mentality
- A friendly and relaxed working atmosphere where you don’t have to go to the basement to laugh
What you should offer
- Completed technical training with at least 3 years of professional experience
- A success-oriented personality with charm and strong communication skills (perfect written and spoken German is a prerequisite)
- Experience with business applications
- Good analytical skills
- Willingness and curiosity to continuously develop yourself
- Ability to work in a team and good manners
- Enjoyment of problem solving
- Good knowledge of common MS Office applications
Your Tasks
- Programming our solution in C#
- Processing support cases
- Problem analysis and solution finding
- Proactive communication with our customers
What we offer
- A working environment in a young and dynamic team with flat hierarchies, where everyone pulls together
- Team spirit and a hands-on mentality
- A friendly and relaxed working atmosphere where you don’t have to go to the basement to laugh
What you should offer
- Completed technical training with at least 3 years of professional experience
- A success-oriented personality with charm and strong communication skills
- Experience with business applications
- Good analytical skills
- The desire and curiosity to continuously develop yourself
- Team spirit and good manners
- Enjoyment of problem solving
- Good knowledge of the programming languages C#, SQL, and Powershell